Spa & Wellness Director: Elevate Guest Experience & Revenue

Innisbrook Golf Resort; Palm Harbor (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

Innisbrook Golf Resort in Palm Harbor, FL is seeking a Director of Spa and Wellness to lead the spa's daily operations, align with Forbes five-star standards, and manage staff, budgeting, and guest experience.

The role requires strategic marketing collaboration, staff development, inventory control, and strict adherence to health and licensing regulations to ensure exceptional guest service.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Bachelor's degree or comparable spa management experience.
• 3+ years of successful spa management experience.

Responsibilities

• Oversee day-to-day spa operations and staff to meet Forbes five-star standards.
• Recruit, hire, train, and evaluate spa staff; manage performance.
• Develop marketing and PR plans to drive spa business.
• Maintain budgetary control and inventory management.
• Ensure compliance with health, licensing and safety standards.

Skills

Leadership

Customer service

Organization

Sales oriented

Marketing

Verbal & written communication

Education

High school diploma or equivalent

Bachelor's degree or comparable spa management experience

Tools

Spa Biz

SpaSoft

Visual One

Microsoft Office

Job description

Innisbrook Golf Resort in Palm Harbor, FL is seeking a Director of Spa and Wellness to lead the spa's daily operations, align with Forbes five-star standards, and manage staff, budgeting, and guest experience.

The role requires strategic marketing collaboration, staff development, inventory control, and strict adherence to health and licensing regulations to ensure exceptional guest service.