Spa Concierge & Guest Services Specialist

FirstService Residential; Miami (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision coverage

401k with company match

Paid time off benefits

Job summary

A residential service company in Miami seeks a full-time Associate to provide exceptional guest service at their spa. Responsibilities include answering phones, scheduling appointments, and maintaining the spa area. Candidates should have strong communication skills and ideally a background in a reception or spa setting. This role offers a competitive hourly wage of $18, with benefits including health plans and paid time off.

Qualifications

• Reception desk and/or salon/spa experience preferred.
• Strong customer service and interpersonal skills required.
• Ability to handle cash and computer systems efficiently.

Responsibilities

• Provide exceptional guest service by answering phones and greeting guests.
• Schedule appointments accurately and handle cash procedures.
• Maintain the spa area and restock retail items as necessary.

Skills

Effective communication skills

Customer service skills

Multitasking

Teamwork

Knowledge of spa treatments

Education

High school diploma or equivalency

Tools

Microsoft Office applications

Job description

A residential service company in Miami seeks a full-time Associate to provide exceptional guest service at their spa. Responsibilities include answering phones, scheduling appointments, and maintaining the spa area. Candidates should have strong communication skills and ideally a background in a reception or spa setting. This role offers a competitive hourly wage of $18, with benefits including health plans and paid time off.