Spa Supervisor: Lead Guest Experience & Operations

The Houstonian Hotel, Club & Spa; Houston (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

The Houstonian Hotel, Club & Spa is seeking a Spa Attendant/Guest Services support role to assist the Spa Guest Experience Manager with daily operations and guest services. You will help maintain spa standards, uphold guest satisfaction, and contribute to profit objectives.

Responsibilities include coordinating appointments, assisting with staff training, promoting spa services, and ensuring seamless service across departments. Strong English skills and team collaboration are essential.

Qualifications

• Fluent English required.
• Proficient in Word and Excel; able to learn spa software.
• Strong time management and multitasking abilities.
• Team player with guest-service orientation.

Responsibilities

• Assist with day-to-day operations of the spa.
• Support management to attain business goals and objectives.
• Interact with guests to ensure optimum service and satisfaction.
• Promote and sell spa services and products.
• Maintain cash controls and safeguard assets and inventory.
• Attend trainings and staff meetings; open/close the spa as scheduled.

Skills

Fluent English

Guest service

Communication skills

Team player

Time management

Multi-tasking

Education

High School degree

Tools

Microsoft Word

Microsoft Excel

Spa software

Job description

The Houstonian Hotel, Club & Spa is seeking a Spa Attendant/Guest Services support role to assist the Spa Guest Experience Manager with daily operations and guest services. You will help maintain spa standards, uphold guest satisfaction, and contribute to profit objectives.

Responsibilities include coordinating appointments, assisting with staff training, promoting spa services, and ensuring seamless service across departments. Strong English skills and team collaboration are essential.