Spa Supervisor (Housekeeping Department)

AIRE Ancient Baths; New York (NY); On-site; USD 64,000 - 90,000; Full time

Job summary

AIRE Ancient Baths is seeking a Spa Supervisor to lead housekeeping operations in the luxurious Tribeca location. This role involves ensuring cleanliness, managing the housekeeping team, and supporting operational excellence, all while creating a welcoming environment for guests. Ideal candidates will have strong leadership skills and a customer-oriented approach.

Benefits

Pay: $23/hour + tips

United Healthcare Insurance: medical, dental, and vision

PTO (10 days)

Sick days (7)

Growth opportunities

Life insurance

401K savings plan

Complimentary Bath Experience

Employee discounts for Blink Fitness Gyms

Employee Referral Bonus Program

Qualifications

• Minimum 1 year of leadership experience.
• Minimum 2 years as a Housekeeper/Locker Attendant.

Responsibilities

• Oversee locker room and laundry operations, ensuring excellence in cleanliness and customer service.
• Develop training initiatives to uphold service standards.

Skills

Customer-oriented

Interpersonal Skills

Conflict Management

Job description

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About Us

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

About Us

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 9 established centers: Tribeca, Upper East Side, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Toronto 2025 facility

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Tribeca Location:

In the midst of the bustle and fast-paced rhythm of downtown, right at the heart of Tribeca, there is an oasis of tranquility exclusively designed to balance mind and body. Located at a restored historical building, originally an 1883 textile factory, the AIRE experience consists of an unforgettable journey through sensations across the various baths with water at different temperatures that will transport you to the ancient times of the Roman, Greek and Ottoman traditions.

The Role

As a Housekeeping Supervisor you will be responsible for performing the standard duties of a Locker/Laundry Attendant. You will also serve as the shift lead, overseeing locker room and laundry operations. You will also support training needs for new employees pertaining to the role.

Key Responsibilities

• Assume leadership of the Housekeeping team during various shifts, ensuring excellence in cleanliness throughout our facilities.
• Assume leadership of the Locker Room Attendants, ensuring excellence in cleanliness and customer service in the locker rooms.
• Take charge of the laundry and cleaning departments, maintaining efficiency and order.
• Coordinate housekeeping tasks and oversee supplies to ensure seamless operations.
• Develop and deliver training initiatives to uphold our distinguished service standards among team members.
• Foster open communication with the Housekeeping Manager, actively supporting daily operations and staff management.
• Contribute to the welcoming ambiance of AIRE by ensuring guest areas remain inviting and pristine.
• Review and complete the daily list as assigned.
• Maintain inventory and submit re-stock requests to management.
• Oversee the upkeep of the center’s laundry area; routinely clean the facility as needed; suggest improvements for operational processes when appropriate.
• Report any equipment problems, operational challenges, and team member disruptions to the Manager on Duty and Housekeeping Manager.
• Provide weekly updates regarding cleaning list, inventory counts, damaged/disposed linens, etc. to the Housekeeping Manager and/or Director.
• Oversee the workflow & performance (including attendance) of assigned team members.
• Assist in the training process for new employees.
• Relay information via designated communication channels to assigned team members.
  
  

Who You Are

• Minimum 1 year or more of leadership experience.
• Minimum 2 years of experience as a Housekeeper/Locker Attendant.
• You are completely customer-oriented and have excellent interpersonal skills.
• You have good conflict management skills, you are assertive and cooperative.
• Flexible and able to work nights, holidays, and weekends.
  
  

Why You Should Join Us

• Pay: $23/hour + tips.
• United Healthcare Insurance: medical (major), dental, and vision.
• PTO (10 days).
• Sick days (7).
• Growth opportunities.
• Life insurance.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Employee discounts for Blink Fitness Gyms.
• Team spirit is our greatest asset! We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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