Spa Supervisor

Crescent Hotels & Resorts; Williamsburg (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Spa Supervisor to assist in managing daily operations of a vibrant spa environment. This role involves leading a team, ensuring exceptional guest experiences, and overseeing various programs, including retail and fitness. The ideal candidate will have a strong background in supervisory roles within spa or fitness settings, excellent communication skills, and a passion for customer service. Join a company that values diversity and offers competitive compensation along with growth opportunities in a supportive work culture.

Benefits

Highly competitive compensation

Exceptional benefits for employees and families

401K matching program

Flexible scheduling

Growth opportunities

Employee discounts at managed properties

Qualifications

• 3-5 years of supervisory experience in a spa or fitness facility.
• Ability to communicate effectively and maintain professionalism.

Responsibilities

• Assist Spa Manager in daily operations and staff supervision.
• Oversee guest requests, budgeting, and product inventory.

Skills

Supervisory experience

Communication skills

Customer service

Conflict resolution

Education

High school diploma or equivalent

Job description

JOB OVERVIEW: To assist the Spa Manager in providing leadership, direction, and supervision of the staff in the daily operations of the spa, including retail, membership, salon, and fitness programs. Assists in overseeing guest requests, budgeting, forecasting, and managing salon product inventory and ordering. Handles group bookings and bridal parties.

Job Requirements:

1. 3-5 years of experience in a supervisory role, preferably in a spa, fitness, or recreation facility.
2. 3 years of experience working in a spa, fitness center, or recreation facility.
3. Ability to communicate effectively in English.
4. Self-starting personality with an even disposition.
5. Maintain a professional appearance and manner at all times.
6. Strong communication skills with guests. Willingness to assist coworkers and be a team player.
7. Ability to handle internal and external customers with patience, tact, and diplomacy, especially in conflict situations. Ability to observe emergency signs. Excellent verbal and written communication skills. High school diploma or equivalent preferred.

We Offer:

• Highly competitive compensation
• Exceptional benefits for eligible associates and their families
• 401K matching program
• Flexible scheduling for work/life balance
• Opportunities for growth with a top-rated company on Glassdoor
• Discounts at Crescent managed properties across North America for employees and families

Our Commitment to Diversity and Inclusion

At Crescent Hotels & Resorts, we value differences and strive to create an inclusive environment. We promote open conversations about race, equity, diversity, and inclusion, and are committed to training, recruiting, and promoting diverse talent to strengthen our culture.

All hired candidates must provide proof of vaccination or qualify for a reasonable accommodation due to disability or other protected grounds.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Applicants will be notified of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.