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Join a leading healthcare provider as a Food Service Supervisor in Palmer, MA. You'll oversee the Food & Nutrition Services, ensuring efficient operations and compliance with health standards. This role requires strong leadership and organizational skills, with a focus on teamwork and customer service excellence.
Req#: R36291
Category(s): Trades/Engineering/Facilities, Food and Nutrition
Full Time / Part Time: Full-Time
Shift: Second
Baystate Health, a nationally recognized leader in healthcare quality and safety, and home toBaystate Wing Hospitalis looking for a Food Service Supervisor to join our team inPalmer, MA!
Baystate Wing Hospital is an 46-bed community hospital in Palmer, MA. Rooted in a rich tradition of service and accountability to the people of Palmer, MA and surrounding communities.
SUMMARY:
Accountable for the effective and efficient administration, allocation and utilization of resources for allsystems throughout the BH Food & Nutrition Services Departments, including all satellite operations.Responsible for cost control, day to day operation, resource allocation, staffing, cleanliness, adherence to P&P and all other BH standards for their assigned Hospitality business. Areas under FANS include but are not limited to Patient Services, retail, production, purchasing, commissary and sanitation.
Accountable for effective supervision of FANS employees with consistent application of P&P to drive BH mission and values. Ensures customers needs are met and procedures are in compliance with applicable standards. Contributes to and promotes a teamwork environment. These functions are performed in accordance with Baystate Health System’s philosophy, policies, procedures, and standards.
1)Supervision of Food & Nutrition Staff; assure efficient and effective workflows, address personnel issues, evaluations, scheduling, Kronos, orientation and staff development, disciplinary action, hiring, termination and similar activities. Resolves grievances and personnel issues and works in collaboration with Human Resources, Department Director, and Departmental Management team. Insures staff compliance of all BH policies and procedures, as well as all existing practices in Food & Nutrition Services.
2) Maintains safe work environment, observes all health and safety requirements and prepares and responds to accidents and unusual occurrences, reporting to Manager.
3)HIPAA , JCAHO and Government Compliance (regulatory agencies)
Knowledgeable of healthcare compliance requirements Supports sanitation/safety/preventative maintenance programs. Responsible for integrity of HACCP Program. Responsible for sanitation/safety inspections on a timely basis. Responsible for preventative maintenance work required as needed.
4)Reports needs for maintenance and repair of all equipment or systems associated with the day-to-day operations and maintain. Maintains adequate inventory of supplies and materials and assists with preview, selection and evaluation of new equipment and supply needs.
5) Oversees orientation and training of new staff and contributes to development and implementation of in-service education programs for all staff.
6) Other duties will be assigned based on location within FANS.
1)3 years directly related experience.
1) 5 years experience in Acute Care Hospital.
1)Excellent organizational, project management and staff management skills.
2) Exemplifies customer service excellence and contributes to a teamwork environment.
3) Excellent verbal written and telephone communication skills.
4) Ability to work with end-users of varying skill levels, levels within the organization, and levels of difficulty.
5) Ability to analyze work flow and systems applications in a clear, concise manner.
6) Possess positive, solution-oriented attitude in the workplace.
ServSafe certification to be completed within 90 days of hire
SCHEDULE:
Full time, primarily Monday-Friday but may require occasional weekends as needed
Working hours are typically between 10AM-7:30PM
LOCATION:
Baystate Wing Hospital
Palmer, MA
Onsite parking
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service.
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health.
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Wellbeing programs that include but are not limited to mental, physical, and financial health.
Onsite parking
Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
OUR COMPENSATION PHILOSOPHY:
We offer competitive total compensation packages that include pay, benefits, and other recognition programs for our employees. Our compensation offers consider a wide range of factors including knowledge/skills; relevant experience and training;education/certifications/licensure;and other business and organizational factors. Compensation offers do not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
GED or HiSET (Required)
Certifications:
ServSave Food Handlers Certified – ServSafe National Restaurant AssociationServSafe National Restaurant Association
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.