Spa Service Specialist

MassageLuXe; Springfield (IL); On-site; USD 30,000 - 38,000; Full time

Job summary

MassageLuXe in Springfield, Illinois is looking for a Full-Time Spa Service Specialist. You will be responsible for assisting customers by providing product information and resolving technical issues.

The ideal candidate has prior customer service experience, excellent communication skills, and the ability to prioritize tasks efficiently. Join our friendly team and help enhance client satisfaction through quality service.

Qualifications

• Previous experience in customer service, sales, or other related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Resolve client issues and concerns.
• Document and update customer records based on interactions.
• Develop and maintain a knowledge base of the evolving products and services.

Skills

Customer service experience

Sales experience

Communication skills

Multitasking

Job description

Job Description

We are seeking a Spa Service Specialist - Full Time to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities

• Handle customer inquiries and complaints
• Provide information about the products and services
• Resolve client issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills