Spa Sales Specialist

Massage Heights - Sherman Oaks; Los Angeles (CA); On-site; USD 18,000 - 30,000; Part time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Training & development

Wellness resources

Paid time off

Training & development

Wellness resources

Job summary

A wellness retreat franchise is seeking motivated individuals to provide exceptional guest service and achieve sales targets through memberships and gift card sales. The ideal candidate will thrive in a team environment, have strong communication skills, and be passionate about wellness. The position offers flexible scheduling and opportunities for growth within the franchise's relaxed atmosphere. Join a team dedicated to enhancing the wellness experience for its members and guests.

Qualifications

• 1-2 years of experience in membership or packages sales is required.
• Must thrive in team settings with excellent customer care skills.
• Must be a fast learner with a positive demeanor.
• Proficient with basic computer software and quick to learn new systemsFast learner with a positive and energetic demeanor
• Strong critical thinking skills
• Passionate about interacting with people and consistently delivering outstanding service

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening and responding to guests’ needs.
• Educate guests about services and promote wellness benefits.
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Skills

Exceptional guest service and communication abilities

Team collaboration

Proficiency in basic computer software

Strong critical thinking skills

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Birthdays Celebrated
• Competitive pay with commission and bonus opportunities
• Snacks/Food Provided regularly

Schedule/Expected work hours

• 5–8-hour shifts, 3-5 days/wk
• Part-time positions available
• Required 1 weekend shift (minimum)
• Days and evening shifts

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Must have 1-2 Years of Membership/Packages Sales
• Exceptional guest service and communication abilities
• Thrives in collaborative team settings and excellent customer care
• Proficient with basic computer software and quick to learn new systemsFast learner with a positive and energetic demeanor
• Strong critical thinking skills
• Passionate about interacting with people and consistently delivering outstanding service

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent