Spa Sales Specialist

Massage Heights; West Des Moines (IA); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

A national franchise of massage and skincare retreats is looking for team members who can achieve sales targets while providing exceptional service. Candidates should have strong communication skills, a positive demeanor, and previous experience in guest services. Join us to enhance the lives of our guests and foster a culture of care in a serene environment. Competitive salary and flexible scheduling are offered, along with opportunities for growth and training.

Qualifications

• Previous experience in sales, retail, or guest services is required.
• Fast learner with a positive and energetic demeanor.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening and responding to guest’s needs.
• Promote the therapeutic benefits of massage therapy.
• Educate guests about services and products.
• Maintain positive relationships with team and guests.

Skills

Exceptional guest service and communication abilities

Sales experience

Proficient with basic computer software

Positive and energetic demeanor

Strong critical thinking skills

Interest in people interaction

Ability to work in a team

Job description

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 6–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.