Spa Sales Specialist

Massage Heights; Johnston (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid training

Digital workspace

Stunning retreats

Competitive pay with commission and bonus opportunities

Job summary

A leading massage and skincare franchise is seeking team members in Johnston, Iowa. This position involves achieving sales targets, providing exceptional guest service, and promoting therapeutic benefits of massage therapy. Ideal candidates will have strong communication skills, sales or guest service experience, and a passion for helping others. The role offers flexibility in scheduling, opportunities for growth, and a supportive work environment committed to wellness goals.

Qualifications

• Exceptional guest service and communication abilities are crucial.
• Previous experience in sales, retail, or guest services is required.
• Must be proficient with basic computer software and quick to learn new systems.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening and responding to guest’s needs.
• Promote the therapeutic benefits of massage and skin therapy.

Skills

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services

Proficient with basic computer software

Fast learner with a positive and energetic demeanor

Strong critical thinking skills

Passionate about interacting with people

Thrives in collaborative team settings

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement

Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule / Expected work hours

• 4–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian brand of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent