Spa Sales Specialist

Heights Wellness Retreat; Porter (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Training & development

Wellness resources

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Employee Discounts

Competitive pay with commission and-b0

Job summary

Massage Heights in Porter, TX is seeking a guest-services/sales associate to help members and guests understand memberships and services. You will deliver friendly, knowledgeable service, meet sales targets, and promote massage and skincare benefits.

We offer flexible scheduling, training, and opportunities for growth in a wellness-focused environment, with full and part-time options and a supportive team culture.

Qualifications

• Experience in sales, retail, or guest services is required.
• Excellent communication and guest-service skills.
• Proficient with basic computer software and quick to learn new systems.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote wellness benefits of massage therapy and skincare services.
• Educate guests about services and products confidently.
• Maintain positive relationships with members and guests.

Skills

Guest service

Communication

Sales experience

Retail experience

Team player

Positive demeanor

Job description

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• Wellness resources

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 6–8-hour shifts
• Full and part-time positions available
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent