Customer Service/Sales Specialist

ComForCare Home Care - Kansas City; Kansas City (MO); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Competitive pay with commission

Flexible scheduling

Paid training

Employee discounts

Stunning retreats

Job summary

A wellness service provider in Kansas City is seeking individuals who excel in guest service and communication to deliver outstanding massage and skincare experiences. Responsibilities include achieving monthly sales targets and promoting the benefits of services. Ideal candidates should have a background in sales or guest services, along with strong critical thinking and teamwork skills. This part-time position offers flexible scheduling and a chance for professional growth. Join a supportive team dedicated to enhancing wellness goals.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Fast learner with a positive demeanor.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening and responding to guests' needs.
• Promote the therapeutic benefits of massage therapy.

Skills

Exceptional guest service

Communication abilities

Sales experience

Problem-solving skills

Team collaboration

Job description

Benefits

• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Tuition assistance
• Wellness resources

We are looking for people that love to have fun and deeply care about people. If you are not afraid to talk to people and share information with them on how we can help them achieve their wellness goals, you may be who we are looking for.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• Part-time positions available
• Days, nights, and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through customized therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent