Spa Sales Specialist

Massage Heights - Naples; Naples (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Wellness resources

Employee discounts

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Competitive pay with commission and bonus opportunities

Job summary

A local wellness brand is seeking team members eager to provide exceptional service in a collaborative environment. Responsibilities include meeting sales targets and educating guests on wellness benefits. Candidates must have strong communication skills, previous experience in guest services, and a positive attitude. Join a supportive team that values each member while promoting a balanced lifestyle for guests in a serene environment.

Qualifications

• Exceptional guest service and communication abilities.
• Must have previous experience in sales, retail, or guest services.
• Basic computer software proficiency required.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by responding to guests' needs.
• Promote therapeutic benefits of massage and skin therapy.

Skills

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services

Proficient with basic computer software

Fast learner with a positive demeanor

Strong critical thinking skills

Passionate about interacting with people

Thrives in collaborative team settings

Job description

Benefits

• Free uniforms
• Paid time off
• Wellness resources
• Employee discounts
• Opportunity for advancement

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 6–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member’s and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent