Spa Sales Specialist

Heights Wellness Retreat; Johnston (IA); Hybrid; USD 30,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Growth Opportunities

Paid Training

Digital Workspace

Competitive pay with commission and bonus opportunities

Job summary

Heights Wellness Retreat in Johnston, Iowa is looking for dedicated team members to excel in delivering exceptional guest service and achieving sales targets in a flexible schedule. Ideal candidates should be passionate about wellness and have strong communication skills.

Responsibilities include promoting massage therapy benefits, developing relationships with guests, and achieving monthly sales goals. With opportunities for advancement and a supportive work environment, you can grow your career while helping others.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services required.
• Proficient with basic computer software and quick to learn new systems.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening to guest's needs.
• Promote the therapeutic benefits of massage therapy.

Skills

Exceptional guest service

Communication abilities

Sales experience

Retail experience

Basic computer proficiency

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Competitive pay with commission and bonus opportunities

Schedule / Expected work hours

• 4–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings