Spa Sales Specialist

Massage Heights - Denver; Thornton (CO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

Growth Opportunities

Paid Training

Stunning Retreats

Massage Heights Family Fund

Competitive pay with commission and bonus opportunities

Job summary

A wellness and therapeutic brand in Thornton, Colorado is seeking a candidate to join its team. This role focuses on achieving sales targets through membership and gift card sales while providing exceptional guest service. Candidates should have experience in sales, retail, or guest services, and a passion for interacting with people. The position offers opportunities for growth and a dynamic team environment. Competitive pay with commission and bonuses is also provided.

Qualifications

• Exceptional guest service and communication abilities.
• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking skills, especially in resolving customer conflicts.
• Passionate about interacting with people and consistently delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy.
• Educate guests about services and products.
• Exhibit excellent phone etiquette with strong articulation.
• Develop and maintain positive relationships with team members and guests.

Skills

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services

Proficient with basic computer software

Fast learner with a positive demeanor

Strong critical thinking skills

Ability to thrive in collaborative team settings

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development
• Wellness resources

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Growth Opportunities
• Paid Training
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 6–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Values

• Loyal
• Authentic
• Passionate
• Diligent