Spa Sales Specialist

Massage Heights - Sugar Land/San Felipe; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Employee Discounts

Competitive pay with commission and bonus opportunities

Job summary

A massage and skincare retreat in Houston is seeking dedicated guest service professionals to achieve sales targets and provide exceptional service. Ideal candidates will have experience in sales or guest services, be passionate about customer interaction, and excel in teamwork. Responsibilities include promoting services and maintaining positive relationships with guests. Flexible scheduling options and a supportive work environment are offered.

Qualifications

• Must effectively communicate and respond to guests’ needs.
• Experience in a similar customer-focused environment is essential.
• Ability to learn new software quickly is important.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by responding to guests’ needs.
• Promote the therapeutic benefits of massage and skin therapy.
• Educate guests about services and products confidently.
• Maintain excellent phone etiquette with an upbeat tone.
• Develop positive relationships with team members and guests.

Skills

Exceptional guest service and communication abilities

Previous experience in sales, retail, or guest services

Proficient with basic computer software

Fast learner with a positive demeanor

Strong critical thinking skills

Passionate about interacting with people

Thrives in collaborative team settings

Job description

Company Overview

Massage Heights is a national franchise, both in the U.S. and Canada, of massage and skincare retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our members’ and guests’ wellness goals through providing therapeutic and healing services.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected Work Hours

• 6–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guests’ needs
• Promote the therapeutic and wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Maintain excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Values

• Loyal
• Authentic
• Passionate
• Diligent