Spa Sales Specialist

Massage Heights - Summerwood; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Paid training

Growth opportunities

Employee discounts

Competitive pay with commission and bonus opportunities

Job summary

A local massage and skincare retreat in Houston is looking for motivated individuals to join its team. You will be responsible for achieving sales targets through memberships and gift card sales while providing exceptional guest service. The ideal candidate should possess strong communication skills, previous sales experience, and a positive attitude. Flexible scheduling is available for both full and part-time positions, along with numerous benefits and perks that foster a supportive work environment.

Qualifications

• Previous experience in sales, retail, or guest services is required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening and responding to guest’s needs.
• Promote the therapeutic benefits of massage therapy and skin therapy.

Skills

Exceptional guest service

Communication abilities

Sales experience

Customer conflict resolution

Team collaboration

Job description

Benefits

• Flexible schedule
• Free uniforms
• Training & development

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Digital Workspace
• Stunning Retreats
• Massage Heights Family Fund
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 6–8-hour shifts
• Full and part-time positions available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent