Spa Sales Specialist

Massage Heights - Vegas-South Pointe; Henderson (NV); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Flexible work hours

Paid Training

Employee Discounts

Opportunity for Advancement

Free Dental Insurance

Free Vision Insurance

Job summary

Join a forward-thinking company dedicated to elevating lives through massage therapy and skincare. This full-time position offers flexible hours and a supportive environment where you can thrive. You will be responsible for achieving sales targets, providing exceptional guest service, and promoting wellness benefits. With opportunities for advancement and a culture that values each team member, this role is perfect for those passionate about helping others. If you are a positive, energetic individual ready to make a difference in people's lives, we want you on our team!

Qualifications

• Exceptional guest service and communication abilities are essential.
• Previous experience in sales or guest services is required.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening and responding to guest needs.

Skills

Exceptional guest service

Communication abilities

Sales experience

Retail experience

Guest services experience

Critical thinking skills

Positive demeanor

Tools

Basic computer software

Job description

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Flexible work hours
• Paid Training
• Employee Discounts
• Opportunity for Advancement
• $15- $16 hourly plus commission
• Free Dental Insurance
• Free Vision Insurance

Schedule/Expected work hours

• 6–8-hour shifts
• Full time position available
• Required 1 weekend shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

• Loyal
• Authentic
• Passionate
• Diligent