Spa Sales Specialist

Heights Wellness Retreat; Roseville (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling

Growth opportunities

Paid training

Stunning retreats

Free monthly service

Employee discounts

Commission and bonuses

Job summary

Massage Heights in Roseville, CA is seeking a part-time guest services associate to help grow membership and gift card sales while delivering outstanding service in a calming wellness setting.

You will warmly engage guests, promote massage and skincare services, educate on products, and build lasting relationships with members and guests. Flexible scheduling, paid training, and growth opportunities await.

Join a friendly team that values care, collaboration, and a positive attitude.

Qualifications

• Exceptional guest service and communication abilities.
• Experience in sales, retail, or guest services required.
• Proficient with basic computer software and quick to learn new systems.
• Fast learner with a positive and energetic demeanor.
• Strong critical thinking to resolve customer conflicts.
• Passionate about interacting with people and delivering outstanding service.
• Thrives in collaborative team settings.

Responsibilities

• Achieve monthly sales targets through membership and gift card sales.
• Provide exceptional service by listening, communicating, and responding to guest’s needs.
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
• Educate guests confidently and effectively about services and products.
• Excellent phone etiquette with an upbeat tone and strong articulation.
• Develop and maintain positive relationships with members of the team and guests.

Skills

Guest service

Communication

Sales experience

Computer skills

Fast learner

Team player

Conflict resolution

Job description

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

• Flexible Scheduling
• Growth Opportunities
• Paid Training
• Stunning Retreats
• Free Monthly Service
• Employee Discounts
• Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

• 6–8-hour shifts
• Part-time positions available
• Required 1 weekend shift and Closing Shift
• Days and evening shifts available

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Excellent phone etiquette with an upbeat tone and strong articulation
• Develop and maintain positive relationships with members of the team and guests

Qualifications

• Exceptional guest service and communication abilities
• Previous experience in sales, retail, or guest services is required
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Thrives in collaborative team settings

Company Overview

Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.