Spa Sales Specialist

Heights Wellness Retreat; Decatur (GA); Presencial; USD 23.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Descripción de la vacante

Massage Heights Decatur is seeking a Spa Sales / Studio Sales leader to run a membership-based wellness retreat with discipline, precision, and growth focus. You will lead a team, train front desk staff and therapists, and drive a structured sales process to hit KPIs.

Competitive base pay with an hourly range of $17.00 to $25.00, plus a high upside bonus. If you are data-driven, hungry for ownership, and thrive on measurable targets, apply to join our high-energy team.

Formación

• 1–5 years of sales leadership experience in membership-based, KPI-driven environments.
• Proven track record of hitting aggressive sales quotas and managing operational budgets.
• Strong coaching instincts with the ability to hold a team to high standards under high volume.
• Self-starter mentality with the ambition to grow into higher organizational leadership.

Responsabilidades

• Scale a membership-based wellness business by executing a disciplined sales process.
• Lead, coach, and run daily operations to hit key benchmarks.
• Drive the 25% Conversion Blueprint to turn prospects into members.
• Recruit, onboard, and coach frontline staff including therapists and front desk.
• Manage labor efficiency and KPI tracking with POS and tools.

Conocimientos

Sales leadership

KPI-driven environments

Budget management

Coaching instincts

Self-starter

Descripción del empleo

Spa Sales / Studio Sales

Massage Heights Decatur | Elite, Membership-Based Wellness Business

This Role Is Not for Everyone.

It is for competitive, numbers-driven leaders who thrive on extreme accountability, live by their scorecards, and get energized by hitting measurable sales targets. If you look at a

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

This Role Is Not for Everyone.

It is for competitive, numbers-driven leaders who thrive on extreme accountability, live by their scorecards, and get energized by hitting measurable sales targets. If you look at a 25% prospect conversion goal and see an achievable win rather than a hurdle, you belong here. We are not looking for a shift supervisor. We are looking for an ambitious business builder to run this retreat with discipline, precision, and a relentless focus on growth.

The Financial Opportunity

• Base Pay: $17.00 – $25.00 / hour (commensurate with leadership experience)
• High-Upside Bonus Structure: Performance-driven compensation tiers designed to reward top producers who smash growth KPIs.

What You’ll Own (The Sales & Growth Engine)

Your primary directive is to scale a membership-based wellness business by executing a disciplined sales process. You will lead, coach, and run daily operations to hit critical benchmarks:

• Drive the 25% Conversion Blueprint: Train, role-play, and lead your front desk team to convert 1 out of every 4 prospects into a long-term Wellness Member.
• Lead a High-Performing Team: Recruit, onboard, and coach a powerhouse squad, including 20 Massage Therapists and elite Front Desk Sales Associates.
• Own the Scorecard: Manage labor efficiency, maximize room utilization, and own your daily, weekly, and monthly KPIs using advanced POS and tracking tools (Zenoti, SharePoint, AnchorPoint).

How Success Is Measured (Outcomes Vs. Effort)

• Front Desk Prospect-to-Membership Conversion: 25% – 35%
• Overall Member Retention Rate: 99%
• Massage Therapist Rebook Rate: 60%
• Growth Milestone: Scale the business by adding 500 active members over the next 3–6 months.

Who Thrives Here

• The Accountability Champion: You take Extreme Ownership. No excuses, no blame—just find the strategy that gets results.
• The High-Energy Coach: You know that positive energy is contagious, and you actively use role-play and sales rehearsals to build your team's confidence.
• The Metric Lover: You look at numbers daily to figure out how to optimize schedules, control labor costs, and improve profitability.
• The Cultural Fit: You are competitive, resilient under pressure, results-driven, and you must love tacos.

Required Experience & Skills

• 1–5 years of sales leadership experience, ideally in membership-based, KPI-driven environments (fitness, wellness, or subscription service retail).
• Proven track record of hitting aggressive sales quotas and managing operational budgets.
• Strong coaching instincts with the ability to hold a team to high standards under high volume.
• Self-starter mentality with the ambition to grow into higher organizational leadership.

Ready to Lead, Grow, and Win?

If you are an A-Player who wants true ownership, clear accountability, and the financial upside of driving a business to the top, we want to hear from you.

Compensation: $14.00 - $21.00 per hour

At Massage Heights, we believe in the healing power of touch. We believe the work of massage and skincare therapists truly does change the world one fantastic body at a time. We believe our team members promote healing by providing mental and physical wellness. We value being Loyal, Authentic, Diligent, and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience. Join the Team at Massage Heights