Spa Sales Manager: Lead Membership Growth & Team

Hand & Stone Massage and Facial Spa; Miami (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

Hand & Stone Massage and Facial Spa in Downtown Miami is seeking a dynamic Sales Manager to lead a team of sales associates and oversee day-to-day sales, booking and membership operations of a busy spa.

The role focuses on mentoring front desk staff, achieving sales goals, delivering exceptional customer service, and ensuring smooth operations while maintaining high performance standards.

Qualifications

• 5 years in sales experience.
• Experience using Zenoti software.
• Salary includes competitive commissions and bonuses.

Responsibilities

• Meet team membership and gift card sales goals.
• Recruitment of Sales Associates.
• Communicate promotions and service options with clients.
• Schedule and confirm appointments and balance the daily book.
• Oversee training and development of staff.
• Maintain store cleanliness and customer service standards.
• Oversee day-to-day operations and scheduling needs.

Skills

Sales experience

Leadership

Tools

Zenoti software

Job description

Hand & Stone Massage and Facial Spa in Downtown Miami is seeking a dynamic Sales Manager to lead a team of sales associates and oversee day-to-day sales, booking and membership operations of a busy spa.

The role focuses on mentoring front desk staff, achieving sales goals, delivering exceptional customer service, and ensuring smooth operations while maintaining high performance standards.