Spa Sales Manager

Hand and Stone Massage and Facial Spa, Inc.; Mechanicsville (VA); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Great Culture

Hand and Stone Manager Program

Free services

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Paid time off

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand and Stone Massage and Facial Spa, Inc. is hiring a full-time Spa Sales Manager in Mechanicsville, VA to lead sales initiatives, manage operations, and train the front desk team. The role emphasizes membership growth, customer service excellence, and promoting massage and skin care services.

The successful candidate will drive performance metrics, contribute to brand growth in a new location, and participate in ongoing staff development and training.

Qualifications

• 2 to 3 years sales management experience in the salon/spa, or retail industry.
• Driving membership conversion, retention, team management and providing ongoing training to the front desk team.
• Full time including weekends required for Spa's success
• Ability to adapt to different types of personalities in a professional and courteous way
• Ability to coach a sales team and hitting sales goals, guide the staff to operate with peak efficiency through coordination, communication, and cooperation
• Passion for promoting the benefits of massage and skin care treatments
• Strong and clear communication skills
• Conduct interviews for potential new hires and make recommendations for selection
• Maintain a clean and organized spa
• Conduct employee orientation and ongoing training to ensure high-quality service delivery

Responsibilities

• Drive membership conversion and retention while leading a sales-focused team.
• Coach and train front desk staff to meet sales goals and deliver high-quality customer service.
• Oversee spa operations and ensure cleanliness, organization, and efficiency.
• Interview and assist in selecting new hires; provide ongoing orientation and training to staff.

Skills

Sales management

Team leadership

Customer service

Job description

Benefits:

• Great Culture
• Hand and Stone Manager Program
• Free services
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Paid time off
• Free uniforms
• Opportunity for advancement
• Training & development

NOW HIRING SPA SALES MANAGER! At Hand and Stone, Opportunity Knocks.

Our NEW Hand and Stone Massage and Facial Spa at- 7236 Bell Creek Rd, Unit -G, Mechanicsville, VA 23111 is seeking a full-time Spa Sales manager. At Hand and Stone Mechanicsville, VA we are an independently owned and operated spa, with the national brand awareness of a leading company in the wellness industry.

The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Spa Growth – Including but not limited to membership conversion
• Brand Awareness— Connecting with the local community and schools
• Team Development— Are you able to train and grow your team?
• Gift card sales— be comfortable selling during the holidays

Our Mechanicsville spa is an exciting opportunity for a strong spa manager to grow and expand from the ground up. You will work with our team to make sure our Hand and Stone becomes one of the top preforming locations. We are dedicated to the future of our team members, to help them excel and grow with our spa.

What you need to succeed in this role:

• 2 to 3 years sales management experience in the salon/spa, or retail industry
• Driving membership conversion, retention, team management and providing ongoing training to the front desk team.
• Full time including weekends required for Spa's success
• Ability to adapt to different types of personalities in a professional and courteous way
• Ability to coach a sales team and hitting sales goals, guide the staff to operate with peak efficiency through coordination, communication, and cooperation
• Passion for promoting the benefits of massage and skin care treatments
• Strong and clear communication skills
• Conduct interviews for potential new hires and make recommendations for selection
• Maintain a clean and organized spa
• Conduct employee orientation and ongoing training to ensure high-quality service delivery

What’s in it for you?

• $45,000- $54,000 (base salary + commission)
• Bonuses and Commission to be discussed
• Opportunity to grow a new spa!
• Daily,weekly monthly and Quarterly goal reviews and weekly teams’ meetings
• One Free service each month massage or facial
• Vision and Dental Insurance
• Employee discounts, Anniversary benefits, and PTO
• Training, Development, and Opportunity for growth

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.