Spa Manager

Hand & Stone Massage and Facial Spa; Portsmouth (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Training & development

Competitive salary

Employee discounts

Paid time off

Bonus based on performance

Flexible schedule

One complimentary Swedish massage or 1

Unsubsidized supplemental insurance (A

Unsubsidized 401(k)

Job summary

Hand and Stone Massage and Facial Spa in Portsmouth, NH is seeking a full-time Spa Manager to lead our full-service spa. The ideal candidate is goal oriented with a proven background in sales management, spa operations, and customer service.

The role emphasizes coaching a team to grow Lifestyle Program participation, driving revenue through scheduling and service upgrades, and building a strong, guest-focused operation with top-notch service.

Qualifications

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry.
• Flexible schedule – may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

Responsibilities

• Coach and motivate spa team to educate and delight clients for Lifestyle Program.
• Drive revenue via scheduling, marketing and upgrading services.
• Recruiting and building a team of spa professionals.
• Measure operations, deliver results, and ensure excellent client experience.

Skills

Management experience

Sales leadership

Customer service

Job description

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Benefits:

• Training & development
• Competitive salary
• Employee discounts
• Paid time off
• Bonus based on performance
• Flexible schedule

Now Hiring Spa Manager!

Hand and Stone Massage and Facial Spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Spa Manager Performance will be based on the following metrics:

• Membership Conversion –you understand how to coach and motivate your spa team to educate and delight your clients, so they join our Lifestyle Program.
• Revenue –you understand how to drive revenue via scheduling, marketing and upgrading services.
• Recruiting –you are passionate about building a team of passionate spa professionals!
• Operations –you measure and deliver results, create a strong member base, and deliver a consistently excellent client experience!

Benefits and Compensation

• The salary range is $25-$28/hour, depending on experience.
• Bonuses of up to $10k/year based on the spa's performance.
• One-week PTO for the first year accumulated at 0.77 hours per week , then Two weeks paid vacation after the 2nd year, accumulated at 1.54 hours per week.
• One complimentary Swedish massage or Classic facial service per month.
• All retail products can be purchased at a 30% discount.
• Unsubsidized supplemental insurance through Aflac
• Unsubsidized 401(k)

What you need to succeed in this role:

• 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
• Flexible schedule –this role requires a variety of hours which may include nights and a weekend day.
• Ability to promote the benefits of massage and skin care services.

MGR256

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.