Spa Associate/Front Desk

Hand-; Mechanicsville (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Training & development

Dental insurance

Flexible schedule

Job summary

Hand and Stone Massage and Facial Spa in Mechanicsville, VA is hiring Spa Sales Associates to join our team and start ASAP. If you are passionate about wellness and beauty and thrive in a customer-centric environment, you’ll play a key role in delivering a superior spa experience for our clients.

You’ll earn $13–$15 per hour plus commissions, with opportunities for advancement, ongoing training, and a flexible schedule to fit your lifestyle.

Qualifications

• Customer service or sales experience preferred.
• Educate clients on membership benefits.
• Upsell spa services and add-ons to enhance client experiences.
• Strong interpersonal and communication skills.
• Experience with spa software (Zenoti) is a plus.

Responsibilities

• Educate clients on membership benefits and align offerings with their needs.
• Meet or exceed monthly membership sales goals.
• Upsell spa services and add-ons to enhance client experiences.
• Maintain detailed knowledge of the menu of services and pricing.
• Provide excellent customer service to members and guests; build lasting relationships.
• Be flexible with hours, including one weekend day.
• Answer phones, schedule appointments, and process payments.

Skills

Interpersonal skills

Communication skills

Sales experience

Upselling

Zenoti experience

Tools

Zenoti

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development
• Dental insurance
• Flexible schedule

Job Description:

Hand & Stone Massage and Facial Spa has opening for Spa associates in Mechanicsville, VA. We are now hiring Spa Sales Associates to start asap.

Are you passionate about wellness and beauty? Do you thrive in a customer-centric environment? Join our team as a Spa Sales Associate and be part of a dynamic spa experience dedicated to enhancing the well-being of our clients!

What’s in it for you?

• Competitive Compensation - hourly wage ($13-$15) PLUS commissions. Our Associates can earn unlimited commissions!
• Dental and Vision insurance
• Contests - Do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving. Great opportunity for career development and training.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Team Member Essentials:

• Educate clients on membership benefits
• Meet or exceed monthly membership sales goals
• Strong interpersonal and communication skills.
• Upsell spa services and add-ons to enhance client experiences.
• Detailed knowledge of the menu of services – don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours (One weekend day is mandatory)
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and take payments
• Customer service or sales experience preferred.
• Zenoti experience is a plus!

Lot of room for growth

Join us and become part of a team dedicated to helping clients look and feel their best.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee