Spa Sales Lead — Memberships & Front Desk Ops (Flexible)

Hand & Stone Massage and Facial Spa; Sterling (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Flexible schedule

Free snacks

Training & development

Wellness resources

Job summary

Hand and Stone Massage and Facial Spa is seeking an energetic Assistant Spa Sales Manager with strong organizational skills and a self-starter attitude. The role focuses on driving sales, managing front desk operations, and coaching the Spa Associate team to achieve 40%+ conversion in a luxury spa setting.

The ideal candidate has 2-3 years of sales/customer service experience, preferably in a luxury hotel, spa or gym.

Qualifications

• Retail/sales experience with high conversion skills.
• Experience selling memberships.
• Supervisory experience.
• Oversee and manage daily sales operations at front desk.
• Motivate and train Spa Associate team to convert and perform at 40%+ conversion.
• Passion for people and sales.
• Knowledge of all spa services and product line.

Responsibilities

• Oversee and manage daily front desk sales operations.
• Motivate and train Spa Associate team to hit high conversion.
• Promote health and wellness benefits of massage and facials.
• Maintain knowledge of all spa services and product lines.
• Support flexible scheduling including days/evenings/weekends/holidays.

Skills

Retail/sales

High conversion

Memberships

Supervisory

Sales operations

Training team

40% conversion

Job description

Hand and Stone Massage and Facial Spa is seeking an energetic Assistant Spa Sales Manager with strong organizational skills and a self-starter attitude. The role focuses on driving sales, managing front desk operations, and coaching the Spa Associate team to achieve 40%+ conversion in a luxury spa setting.

The ideal candidate has 2-3 years of sales/customer service experience, preferably in a luxury hotel, spa or gym.