Spa Sales & Guest Experience Specialist

Hand & Stone - 1133 Savannah Hwy - Charleston, SC; South Carolina; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Free uniforms

Advancement opportunities

Training & development

Flexible schedule

Performance bonus

Employee discounts

Competitive salary

Job summary

Hand & Stone Massage and Facial Spa in Charleston is hiring Spa Sales Associates to join our busy location. You will be a key link in ensuring an outstanding guest experience, greeting members, answering phones, booking appointments, and selling memberships, gift cards, and upgrades.

We offer benefits including health, dental and vision insurance, training and development, flexible schedules, and opportunities for advancement, with hourly wages plus commissions and bonuses.

Qualifications

• Excellent personal appearance, good verbal and written communication skills.
• Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Communication skills

Multitasking

Professional appearance

Team player

Tools

Microsoft Office

Spa Soft

Basic accounting

Job description

Hand & Stone Massage and Facial Spa in Charleston is hiring Spa Sales Associates to join our busy location. You will be a key link in ensuring an outstanding guest experience, greeting members, answering phones, booking appointments, and selling memberships, gift cards, and upgrades.

We offer benefits including health, dental and vision insurance, training and development, flexible schedules, and opportunities for advancement, with hourly wages plus commissions and bonuses.