Spa Sales & Front Desk Manager Growth & Wellness

Hand & Stone Massage and Facial Spa; Wildomar (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and sales performance. This role will oversee the front desk, train sales associates, and work closely with spa managers to cultivate a client- and team-centered culture.

The ideal candidate will lead by example in member conversions and customer service, educate members on services and memberships, and manage scheduling and sales reporting.

Qualifications

• Experience leading front desk operations and sales teams.
• Strong customer service and communication skills.
• Ability to coach and motivate a sales staff.

Responsibilities

• Oversee front desk operations and client interactions.
• Train sales associates and collaborate with spa managers on sales goals.
• Coach and motivate the sales team to drive client conversions.
• Educate members on services, upgrades, products, and memberships.
• Handle administrative tasks such as scheduling and reporting.

Skills

Leadership

Customer service

Sales coaching

Multi-tasking

Tools

Payroll software

Scheduling software

CRM system

Job description

Hand & Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and sales performance. This role will oversee the front desk, train sales associates, and work closely with spa managers to cultivate a client- and team-centered culture.

The ideal candidate will lead by example in member conversions and customer service, educate members on services and memberships, and manage scheduling and sales reporting.