Spa Sales Associate (Base + Commission + Bonuses)

handandstonecareers; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Performance bonuses

Free monthly massage or facial

Discounts on services and products

Paid training and ongoing development

Job summary

Hand & Stone New Albany is seeking a High-Performing Spa Sales Associate to drive sales and enhance client experiences. This full-time position allows you to impact your income through performance-based metrics while working in a thriving environment.

We value motivated individuals who enjoy client interactions and meeting sales goals. The role offers unlimited commission potential, paid training, health benefits, and a chance to grow with a top-performing team.

Qualifications

• Sales or customer service experience (membership sales preferred).
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable working evenings and weekends.
• Coachable, adaptable, and results-oriented.

Responsibilities

• Convert inquiries into booked appointments and long-term members.
• Consistently hit sales goals for memberships and enhancements.
• Recommend services and upgrades based on client needs.
• Manage front desk operations and client flow.
• Deliver a high-energy client experience from check-in to check-out.

Skills

Sales experience

Customer service skills

Strong communication

Organizational skills

Adaptability

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule

High-Performing Spa Sales Associate (Full-Time) – Base + Commission + Bonuses

We’re looking for driven, sales-focused individuals who want more than just a front desk role and want to start a .

At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.

Hand & Stone New Albany is a high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more!

What You’ll Do

• Convert inquiries into booked appointments and long-term members
• Consistently hit (and exceed) membership, gift card, and enhancement sales goals
• Recommend services, upgrades, and packages based on client needs
• Manage front desk operations, scheduling, and client flow
• Deliver a high-energy, professional client experience from check-in to check-out
• Handle client concerns confidently and professionally
• Stay sharp on promotions, services, and products

Who This Role Is For

• You enjoy sales and take pride in hitting goals
• You’re confident recommending services and discussing pricing
• You thrive in a fast-paced, client-focused environment
• You’re self-motivated and take ownership of your performance and income
• You want a role with growth and purpose, not just a job

This Role Is NOT For

• Someone looking for a low-pressure or purely administrative front desk job
• Someone uncomfortable with sales goals, upselling, or performance metrics
• Someone who prefers a slow-paced environment
• Someone not open to feedback, coaching, or continuous improvement

Qualifications

• Sales or customer service experience (membership sales strongly preferred)
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable working evenings and weekends
• Coachable, adaptable, and results-oriented

Compensation & Perks

• Base hourly + uncapped commission + performance bonuses
• Paid time off
• Health, Dental, Vision, 401k
• Free monthly massage or facial
• Discounts on services and products
• Paid training and ongoing development
• Incentives, contests, and growth opportunities

About Our Team

Hand & Stone New Albany is a multi-year top-performing location, known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standards—and we support our team in reaching their full potential.