Spa Sales Associate

Hand & Stone Franchise Corp; Raleigh, Northern (NC, KY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Hand & Stone Franchise Corp in Raleigh, NC is seeking Spa Associates for both full-time and part-time roles, offering a lively environment with performance bonuses and employee discounts. You will be a critical link in ensuring an outstanding guest experience across our spa network.

We provide comprehensive training, a friendly team, and opportunities for growth as we support a stable, positive workplace dedicated to health and wellness.

Qualifications

• Excellent customer service skills and work ethic.
• Knowledge of Microsoft Office required; Zenoti training provided.
• Able to work flexible days and hours.
• Ability to multitask and remain calm under pressure while focusing on guest needs.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Tools

Zenoti

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts

$15 - $17 Per Hour Plus Bonuses
Full-time and Part-Time Positions Available

Are you looking for a dynamic working environment with lots of perks? Then look no further because Hand and Stone wants to talk to you!!

We are in search of Spa Associates looking for a long-term role in a stable and positive environment. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! Experience for yourself what makes Hand and Stone like no other spa in the world!

Position Responsibilities:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What we Offer:

• Competitive compensation and generous bonuses
• Flexible schedules
• Growth opportunities
• Convenient location
• Steady clientele
• Vacation and Holiday pay
• Professional and safe work environment
• Employee Parking

Job Requirements:

• Excellent customer service skills and work ethic
• Knowledge of Microsoft Office application, Zenoti (will train) and basic accounting principles.
• Able to work flexible days and hours
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest