Spa Sales & Guest Experience Associate - Flexible Hours

Tejviholdings; Raleigh (NC); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Flexible schedules

Growth opportunities

Vacation pay

Employee Parking

Bonuses

Job summary

Hand and Stone in Raleigh, NC is hiring Spa Associates for a dynamic, guest-focused role. You will welcome guests, answer phones, book appointments, and sell memberships and upgrades while promoting wellness benefits of massage therapies.

We offer competitive pay, bonuses, flexible schedules, and room for growth in a busy spa environment with a steady client base.

Qualifications

• Excellent customer service skills and work ethic.
• Knowledge of Microsoft Office, Zenoti (will train) and basic accounting principles.
• Able to work flexible days and hours.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Skills

Customer service

Multitasking

Team player

Professional demeanor

Tools

Microsoft Office

Zenoti

Accounting basics

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts

$15 - $17 Per Hour Plus Bonuses

Full-time and Part-Time Positions Available

Are you looking for a dynamic working environment with lots of perks? Then look no further because Hand and Stone wants to talk to you!!

We are in search of Spa Associates looking for a long-term role in a stable and positive environment. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! Experience for yourself what makes Hand and Stone like no other spa in the world!

Position Responsibilities:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

What we Offer:

• Competitive compensation and generous bonuses
• Flexible schedules
• Growth opportunities
• Convenient location
• Steady clientele
• Vacation and Holiday pay
• Professional and safe work environment
• Employee Parking

Job Requirements:

• Excellent customer service skills and work ethic
• Knowledge of Microsoft Office application, Zenoti (will train) and basic accounting principles.
• Able to work flexible days and hours
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest