Spa Sales Associate

Hand & Stone - 1465 W Broad St - Quakertown, PA; Quakertown (Bucks County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly wage plus commissions andBonues

Flexible schedules

Employee discounts

Employee rewards program

Contests

State of the art facility

Job summary

Hand & Stone Massage and Facial Spa in Quakertown is hiring Spa Sales Associates for full-time and part-time roles. You will provide outstanding customer service, greet guests, and handle bookings, memberships, gift cards, and service upgrades.

Flexibility across weekdays and weekends is needed to support our 7-days-a-week schedule. We offer hourly pay plus commissions/bonuses, with a professional environment and employee perks.

Qualifications

• High School Diploma or GED is a plus.
• Retail and sales experience is a plus.
• Knowledge of Microsoft Office and spa software (training provided).
• Excellent communication and professional appearance.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and service upgrades.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.

Skills

Customer service

Greeting guests

Phone handling

Sales ability

Team player

Communication

Multitasking

Punctuality

Flexible hours

Reliable transportation

Education

High School Diploma or GED

Tools

Microsoft Office

Spa software

Job description

Hand & Stone Massage and Facial Spa is seeking Spa Sales Associates

Full Time & Part Time positions are available.

You are a critical link in ensuring that our customers' experience in our Quakertown spa is nothing other than OUTSTANDING!

The primary qualifications and requirements of this role include, but are not limited to:

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and service upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Ability to build relationships
• Perform various other duties as assigned
• Availability to work Fridays, Saturdays and Sundays

What’s in it for you?

• Hourly wage plus commissions and bonuses. Hourly base is based upon experience.
• Full-Time and Part-Time Available
• Flexible schedules as the business is open 7 Days a week (Mon.-Sat.: 9am-9pm, Sun.: 9am-6pm)
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests
• State of the art facility

Job Requirements:

• Ability to learn quickly, self starter.
• Ability to sell Spa Memberships and Gift Cards
• Ability to understand and carry out oral & written instructions & request clarification when needed.
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• High School Diploma or G.E.D. a plus
• Retail & Sales experience a plus.
• Knowledge of Microsoft Office application, Spa Software (will train).
• Excellent personal appearance, good and clear verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Must have reliable transportation.
• Must be of good moral character.
• Satisfactory results of background and reference check is a condition of employment in this position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

Job Types: Full-time or Part-time, Hourly plus Sales Commission