Spa Sales Associate

Hand & Stone Franchise Corp; Parma (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to host the spa and create 5-star experiences for every client, welcoming members and guests. They focus on connecting with clients, co-workers and the community to ensure each service is memorable and exceptional.

Join a wellness industry leader with a flexible schedule and a supportive environment that prioritizes growth and well-being, backed by 20 years of proven success.

Qualifications

• Provide excellent customer service to members and guests, while building lasting connections.
• Meet membership sales goals.
• Answer phones, schedule appointments, and file documents.
• Uphold spa cleanliness standards.
• Communicate sales, promotions, and service options with clients.

Responsibilities

• Meet membership sales goals
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned
• Bring positive energy into the spa

Skills

Customer service

Communication

Sales

Team player

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule

Welcome, Empower, Connect!

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Flexibility– We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

Our Spa Associates:

• Meet membership sales goals
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned
• Bring positive energy into the spa