Spa Associate

Hand & Stone Franchise Corp; Lakewood (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Paid time off

Wellness resources

Health insurance

Dental insurance

Job summary

Hand & Stone Massage and Facial Spas is looking for friendly Spa Associates to welcome clients, answer phones, schedule appointments, and promote memberships. You will provide outstanding customer service, share service options, and help guests understand current promotions while maintaining spa cleanliness and organization.

Join a team that values flexibility with varied shifts, growth opportunities, and a supportive environment.

Qualifications

• Provide friendly service to members and guests.
• Promote memberships and services.
• Maintain spa cleanliness and organization.

Responsibilities

• Answer phones, schedule appointments, and file documents.
• Meet membership sales goals.
• Maintain knowledge of menu of services.
• Communicate promotions and service options to clients.
• Uphold spa cleanliness standards.

Skills

Customer service

Communication

Phone etiquette

Sales

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Paid time off
• Wellness resources
• Health insurance
• Dental insurance

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart:

• Opportunity: This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Convenience: We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.

Our Spa Associates:

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned