Spa Sales Associate

Hand & Stone Franchise Corp; Spanish Fort (AL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Vision insurance

Dental insurance

Flexible schedule

Bonus based on performance

Training & development

Employee discounts

Opportunity for advancement

Wellness resources

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates who greet clients, manage bookings, and support membership sales. You will contribute to creating a welcoming experience and ensure smooth daily operations in a spa setting.

Join a team that emphasizes growth, training, and a flexible schedule, with opportunities for advancement in a wellness-focused environment.

Qualifications

• Provide excellent customer service to members and guests, while building lasting connections.
• Meet membership sales goals.
• Effectively communicate sales, promotions, and service options with clients.

Responsibilities

• Answer phones, schedule appointments, and file documents.
• Provide customer service to members and guests while maintaining spa cleanliness.
• Communicate promotions and service options to clients.

Skills

Customer service

Sales experience

Telephone etiquette

Upselling

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule

Overview

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.

By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

What sets Hand & Stone Apart

• Opportunity - This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

Our Spa Associates

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.