Spa Sales and Guest Service Associate

Hand & Stone - 1661 Easton Rd - Warrington, PA; Warrington Township (Bucks County); Híbrido; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & development

Competitive salary

Employee discounts

Flexible schedule

Employee discounts on services and ret

Referral bonus opportunities

Employee rewards and recognition

Contest and incentive opportunities

10% weekly KinderCare discount for)

Descripción de la vacante

Hand & Stone Massage and Facial Spa in Warrington, PA is seeking a Spa Associate to deliver outstanding guest experiences while promoting memberships, gift cards, and services. You’ll welcome clients, answer phones, schedule appointments, and help guests explore massage and skincare benefits in a friendly, professional environment.

This role offers competitive hourly pay, commissions and incentives, flexible scheduling, and opportunities for growth into lead roles.

Formación

• Excellent customer service and communication skills.
• Positive attitude and team-first mindset.
• Strong sales and relationship-building abilities.
• Ability to multitask in a fast-paced environment.
• Professional appearance and demeanor.
• Basic computer skills; Microsoft Office experience preferred.
• SpaSoft experience is a plus (training provided).

Responsabilidades

• Deliver outstanding customer service to members and guests.
• Welcome clients and create a warm, positive first impression.
• Answer phones and schedule appointments.
• Promote memberships, gift cards, retail products, and service enhancements.
• Educate guests on the benefits of massage and skincare services.
• Maintain a professional, clean, and welcoming spa environment.
• Support daily spa operations and administrative tasks.
• Help achieve individual and spa sales goals.

Conocimientos

Customer service

Sales skills

Communication

Team player

Herramientas

SpaSoft

Microsoft Office

Descripción del empleo

Benefits:

• Training & development
• Competitive salary
• Employee discounts
• Flexible schedule

Hand & Stone Massage and Facial Spa l Warrington, PA

Are you passionate about wellness, customer service, and helping people feel their best? Hand & Stone is seeking a friendly, energetic, and sales-driven Spa Associate to join our team. As the face of our spa, you'll create exceptional guest experiences while helping members and guests discover the benefits of massage and skincare.

Why Join Hand & Stone?

• Competitive Pay - Hourly base pay plus commissions, bonuses, and incentives
• Flexible Scheduling - Variety of shifts available to support work-life balance
• Career Growth Opportunities - Ongoing training, coaching, and advancement into Lead Spa Associate and management roles
• Employee Perks

Employee Perks

• Employee discounts on services and retail products
• Referral bonus opportunities
• Employee rewards and recognition programs
• Contest and incentive opportunities

Family-Focused Benefits

• 10% weekly KinderCare discount for eligible employees
• Access to LifeMart savings and discount programs at participating locations

What You’ll Do

• Deliver outstanding customer service to members and guests
• Welcome clients and create a warm, positive first impression
• Answer phones and schedule appointments
• Promote memberships, gift cards, retail products, and service enhancements
• Educate guests on the benefits of massage and skincare services
• Maintain a professional, clean, and welcoming spa environment
• Support daily spa operations and administrative tasks
• Help achieve individual and spa sales goals

What We’re Looking For

• Excellent customer service and communication skills
• Positive attitude and team-first mindset
• Strong sales and relationship-building abilities
• Ability to multitask in a fast-paced environment
• Professional appearance and demeanor
• Basic computer skills; Microsoft Office experience preferred
• Spa Soft experience is a plus (training provided)

Ideal Candidate

• Enjoys interacting with people and building relationships
• Comfortable recommending products, memberships, and services
• Motivated by goals, incentives, and personal growth
• Thrives in a team-oriented environment
• Passionate about health, wellness, and helping others