Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa; North Brunswick Township (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Job summary

Hand & Stone Massage and Facial Spa in North Brunswick, NJ is hiring a Sales Associate. You will greet guests, answer phones, book appointments, explain our services, and help people find memberships that fit their life. It’s a front-desk role focused on delivering great service and memberships.

No spa experience is required—if you have worked in customer service, retail, or hospitality, you’ve already got the foundation and we’ll train you on the rest.

Qualifications

• Front-desk role experience preferred but not required.
• Customer service, retail, or hospitality background welcomed.

Responsibilities

• Welcome guests and make them feel taken care of.
• Answer phones, schedule and confirm appointments.
• Learn our menu and recommend the right service for each client.
• Talk to clients about memberships and hit monthly goals.
• Share current promotions and keep the front desk clean and stocked.
• Handle filing and other day-to-day tasks.

Skills

Customer service

Sales experience

Phone etiquette

Communication

Job description

Benefits:

• Health insurance
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance

Sales Associate - Hand & Stone Massage and Facial Spa North Brunswick, NJ

As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people - and turning great service into memberships.

No spa experience needed - if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest.

What you'll do

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Pay and benefits

• $17/hour to start, with raises as you grow
• $10-$35 commission per membership sold
• An extra $2/hour for each membership sold when you sell 12 memberships in two weeks
• Separate commission on gift card sales
• 401(k) with company match and health insurance
• Rigorous sales training to set you up to win

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.