Spa Sales and Guest Service Associate

Hand & Stone Massage and Facial Spa; Bridgewater Township (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Bridgewater, NJ is seeking a Sales Associate. You’ll greet guests, answer phones, book appointments and explain our services while guiding clients to the right membership.

No spa experience is needed—if you’ve worked in customer service or retail, you’ve got the foundation. We’ll train you, offer flexible schedules, competitive pay, and a path to advancement.

Qualifications

• No spa experience needed.
• If you've worked in customer service, retail, or hospitality, you've got the foundation.
• We'll train you on the rest.

Responsibilities

• Greet guests and make them feel taken care of.
• Answer phones, schedule and confirm appointments.
• Learn our menu and recommend the right service for each client.
• Talk to clients about memberships and hit monthly goals.
• Share current promotions and keep the front desk clean and stocked.
• Handle filing and other day-to-day tasks.

Skills

Customer service

Sales

Communication

Retail experience

Hospitality

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Sales Associate — Hand & Stone Massage and Facial Spa

Bridgewater, NJ

As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people — and turning great service into memberships.

No spa experience needed — if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest.

What you’ll do

• Welcome guests and make them feel taken care of
• Answer phones, schedule and confirm appointments
• Learn our menu and recommend the right service for each client
• Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
• Share current promotions and keep the front desk clean and stocked
• Handle filing and other day-to-day tasks

Pay and benefits

• $17/hour to start, with raises as you grow
• $10–$35 commission per membership sold
• An extra $2/hour for each membership sold when you sell 12 memberships in two weeks
• Separate commission on gift card sales
• 401(k) with company match and health insurance
• Rigorous sales training to set you up to win

Esperance Beauty is an equal opportunity employer.

Compensation: $17.00 per hour

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.