Spa Sales and Guest Service Associate

Hand & Stone Franchise Corp; Forney (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Hourly pay + commission + bonus opportunities

Flexible scheduling

Paid training

Employee discounts on services and products

Job summary

Hand & Stone Franchise Corp is seeking a Spa Sales Associate in Forney, Texas. In this role, you will greet clients, educate them about memberships and services, and assist in creating a welcoming environment. The ideal candidate should possess strong communication skills and a positive attitude, with an opportunity for commission and bonuses to enhance hourly pay.

Join a supportive team environment that offers flexible scheduling, paid training, and growth opportunities. Must be reliable and motivated to thrive in a fast-paced setting.

Qualifications

• Preferred experience in customer service, retail, restaurant, salon, or front desk.
• Positive attitude and strong communication skills.
• Reliable, punctual, and able to work flexible shifts.

Responsibilities

• Greet clients and ensure a professional experience.
• Help guests book appointments and educate them on services.
• Maintain a clean and organized spa environment.
• Assist with outreach and client communication.

Skills

Customer service experience

Strong people skills

Sales experience

Reliability

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development

Opening July of 2026

At Hand & Stone Massage and Facial Spa, our goal is simple — to make every visit the best hour of our client’s month.

Our Spa Sales Associates are the first and last impression for every guest, and play a key role in creating a welcoming, positive, and professional environment.

This role is perfect for someone who enjoys working with people, thrives in a fast-paced setting, and likes the opportunity to earn bonuses through great customer service and sales.

We are looking for someone friendly, dependable, and motivated who wants to grow with a strong and supportive team.

What You’ll Do as a Spa Sales Associate

• Greet clients and create a warm, professional experience
• Answer phones and help guests book appointments
• Educate clients on memberships, services, and promotions
• Recommend services and upgrades based on client needs
• Help maintain a clean, organized, and calm spa environment
• Work as part of a team to reach spa goals
• Assist with outreach, follow-ups, and client communication

This position includes the opportunity to earn commission and bonuses through membership sales and guest retention.

What We’re Looking For in a Spa Sales Associate

• Customer service, retail, restaurant, salon, or front desk experience preferred
• Positive attitude and strong people skills
• Comfortable talking with guests and making recommendations
• Reliable, punctual, and team-oriented
• Willing to work a mix of morning, evening, and weekend shifts
• Sales experience is a plus, but we will train the right person

What We Offer for a Spa Sales Associate

• Hourly pay + commission + bonus opportunities
• Flexible scheduling with morning, mid, and evening shifts
• Supportive team environment
• Paid training
• Growth opportunities into Lead Spa Associate and Management roles
• Employee discounts on services and products

Most Spa Associates earn more with commission and bonuses.

Benefits

• Employee discount
• Flexible schedule

Work Location: In person