Spa Receptionist - Winter 26-27

Schweitzer; United States; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free Alterra Mountain Resort pass

Employee housing

Discounted onsite childcare

Accrued paid sick leave

401(k) match

Great discounts and access to proDeals

Full medical benefits, vacation time,

paid parental leave

Job summary

Cambium Spa at Schweitzer is seeking a friendly, organized Spa Receptionist to be the welcoming face of our spa and wellness center in a serene mountain setting. You will manage bookings, greet guests, and support front desk operations to ensure a seamless guest experience.

The ideal candidate will have hospitality experience, strong communication, and the ability to create memorable visits for guests after a day on the slopes.

Qualifications

• High School/GED required.
• Minimum 2 years guest service experience is a plus.
• CPR/AED/First Aid certification preferred.

Responsibilities

• Greet guests warmly and professionally at the spa front desk.
• Manage spa appointment bookings, confirmations, and modifications.
• Answer phone calls, emails, and inquiries with accurate information about services and promotions.
• Check guests in and out for treatments to ensure smooth flow.
• Process payments and maintain accurate records for services and retail purchases.
• Provide recommendations on spa treatments and retail products.
• Maintain the front desk and lobby area appearance and cleanliness.
• Communicate with spa therapists and management to coordinate schedules.
• Assist with inventory tracking and light administrative tasks.

Skills

Guest service

Hospitality

Communication

Education

High School Diploma or GED

Tools

Scheduling system

POS system

Job description

Seasonal Welcome to Schweitzer—where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.

Perks

• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals
• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.

Employment Status: Full or Part Time

Seasonal Wage Range: $16.00/hour + commission on retail/services and tips

Minimum Age: 18

Background Check Required: Yes

Driver Verification Required: No

Position Summary

Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.

Essential Functions and Major Responsibilities

• Greet guests warmly and professionally as they arrive at the spa.
• Manage spa appointment bookings, confirmations, and modifications using our scheduling system.
• Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.
• Check guests in and out for treatments, ensuring a smooth and efficient flow.
• Process payments and maintain accurate records for services, gratuities, and retail purchases.
• Provide knowledgeable recommendations on spa treatments and retail products.
• Maintain the appearance and cleanliness of the front desk and lobby area.
• Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.
• Support in inventory tracking, retail merchandising, and light administrative tasks.
• Ensure all guests feel welcomed, relaxed, and well cared for throughout the spa experience.

Specific Job Skills

• License/Certifications - CPR AED First Aid
• Technical - Basic computer, smart phone and applications understanding helpful but not necessary.
• Physical Capabilities - On feet for up to 8 hours a day. Bending over, lifting up to 25lbs, walking stairs, navigating from parking to spa during all weather and seasons.
• Additional - Hours and days can be dynamic. Though we try to keep our schedules as consistent as possible, some of our times during the lighter seasons will vary.

Education/Related Experience

• Minimum education required - High School/GED
• Minimum time in related position - 2 years experience in a guest service position a plus

Considered by many as the best skiing in Idaho and the best family-friendly resort in the Pacific Northwest, Schweitzer ranks as one of the nation’s top winter destinations with 2,900 acres of incredible terrain thanks to two massive bowls and renowned tree skiing. Located in the rugged Selkirk Mountains of the northern Idaho panhandle, and only 80 miles from Spokane, WA, Schweitzer overlooks the town of Sandpoint, ID and offers breathtaking views of three states, Canada and the impressive Lake Pend Oreille.

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