Spa Receptionist - Winter 26-27

Schweitzer; Newport Township (OH); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Free pass

Employee housing

Childcare discounts

Sick leave

401(k) match

Medical benefits

Vacation time

Parental leave

Job summary

Schweitzer’s Cambium Spa seeks a friendly Spa Receptionist to greet guests, manage bookings, check guests in and out, and process payments. You will provide product recommendations and maintain a welcoming front desk environment in a serene mountain setting.

The ideal candidate has 2+ years in guest service, a High School diploma or GED, CPR/AED First Aid, and strong computer skills. Shifts are seasonal and may vary, requiring stamina for standing and lifting up to 25 lbs.

Qualifications

• High School diploma or GED required.
• 2+ years in a guest service role preferred.
• CPR/AED First Aid certification preferred.
• Strong communication and computer skills.

Responsibilities

• Greet guests warmly and professionally on arrival.
• Manage spa appointment bookings, confirmations and changes.
• Answer calls and emails with accurate service information.
• Check guests in/out for treatments and process payments.
• Provide product recommendations and upsell where appropriate.
• Maintain front desk and lobby area appearance.
• Coordinate with spa therapists and management for schedules.

Skills

CPR AED

Front desk

Guest service

Communication

Education

High School/GED

Tools

Scheduling software

Computer basics

Job description

SeasonalWelcome to Schweitzer-where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.Perks include:• Free Alterra Mountain Resort pass• Employee housing• Discounted onsite childcare• Accrued paid sick leave• 401(k) match• Great discounts and access to pro deals• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.Employment Status: Full or Part Time SeasonalWage Range: $16.00/hour + commission on retail/services and tipsMinimum Age: 18Background Check Required: YesDriver Verification Required: NoPosition Summary:Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.Essential Functions and Major Responsibilities:Greet guests warmly and professionally as they arrive at the spa.Manage spa appointment bookings, confirmations, and modifications using our scheduling system.Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.Check guests in and out for treatments, ensuring a smooth and efficient flow.Process payments and maintain accurate records for services, gratuities, and retail purchases.Provide knowledgeable recommendations on spa treatments and retail products.Maintain the appearance and cleanliness of the front desk and lobby area.Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.Support in inventory tracking, retail merchandising, and light administrative tasks.Ensure all guests feel welcomed, relaxed, and well cared for throughout their spa experience.Specific Job Skills:License/Certifications - CPR AED First AidTechnical - Basic computer, smart phone and applications understanding helpful but not necessary.Physical Capabilities - On feet for up to 8 hours a day. Bending over, lifting up top 25lbs, walking stairs, navigating from parking to spa during all weather and seasons.Additional - Hours and days can be dynamic. Though we try to keep our schedules as consistent as possible, some of our times during the lighter seasons will vary.Education/Related Experience:Minimum education required - High School/GEDMinimum time in related position - 2 years experience in a guest service position a plus