Spa Receptionist - Winter 26-27

Schweitzer; Missoula (MT); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free Alterra Mountain Resort pass

Employee housing

Onsite childcare discounts

Job summary

Schweitzer’s Cambium Spa is seeking a friendly Spa Receptionist to welcome guests and manage appointments in a serene mountain setting. You’ll handle inquiries, bookings, and payments, while offering knowledgeable spa and retail advice.

Join a team dedicated to exceptional guest service and a smooth, relaxing experience for every visitor. Responsibilities include front desk duties, coordination with therapists, and maintaining a clean lobby.

Qualifications

• Exterior guest-facing role in hospitality or spa setting preferred.
• Experience in delivering high-quality guest experiences is a plus.
• Strong communication and organizational skills required.

Responsibilities

• Greet guests and ensure a welcoming spa experience.
• Manage appointments and confirmations using the scheduling system.
• Answer calls and emails with service information and promotions.
• Check guests in/out for treatments and process payments.
• Provide product recommendations and maintain front desk area.

Skills

Customer service

Scheduling

Phone & email etiquette

Cash handling

Retail recommendations

Team communication

Education

High School Diploma or GED

Tools

Scheduling system

Job description

SeasonalWelcome to Schweitzer-where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future.Perks include:• Free Alterra Mountain Resort pass• Employee housing• Discounted onsite childcare• Accrued paid sick leave• 401(k) match• Great discounts and access to pro deals• Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.Employment Status: Full or Part Time SeasonalWage Range: $16.00/hour + commission on retail/services and tipsMinimum Age: 18Background Check Required: YesDriver Verification Required: NoPosition Summary:Cambium Spa at Schweitzer is seeking a friendly, organized, and service-driven Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes. The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.Essential Functions and Major Responsibilities:Greet guests warmly and professionally as they arrive at the spa.Manage spa appointment bookings, confirmations, and modifications using our scheduling system.Answer phone calls, emails, and inquiries with accurate information about services, availability, and promotions.Check guests in and out for treatments, ensuring a smooth and efficient flow.Process payments and maintain accurate records for services, gratuities, and retail purchases.Provide knowledgeable recommendations on spa treatments and retail products.Maintain the appearance and cleanliness of the front desk and lobby area.Communicate effectively with spa therapists and management to ensure schedule coordination and guest satisfaction.Support in inventory tracking, retail merchandising, and light administrative tasks.Ensure all guests feel welcomed, relaxed, and well cared for throughout their spa experience.Specific Job Skills:License/Certifications - CPR AED First AidTechnical - Basic computer, smart phone and applications understanding helpful but not necessary.Physical Capabilities - On feet for up to 8 hours a day. Bending over, lifting up top 25lbs, walking stairs, navigating from parking to spa during all weather and seasons.Additional - Hours and days can be dynamic. Though we try to keep our schedules as consistent as possible, some of our times during the lighter seasons will vary.Education/Related Experience:Minimum education required - High School/GEDMinimum time in related position - 2 years experience in a guest service position a plus