Spa Receptionist: Guest Experience Concierge

Auberge Collection; Johns Island (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Education Reimbursement

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Job summary

The Dunlin, Auberge Collection, on Johns Island invites you to join our Spa Reception Team, the warm first touch of guests' journeys. You’ll greet guests, manage check-ins, and coordinate with spa and resort departments to ensure a serene arrival.

This role offers $18 per hour plus tips, weekend availability, and benefits including free parking, education reimbursement, holiday pay, and staff programs. We value gracious service and meticulous attention to detail.

Qualifications

• Enthusiastic, service-driven attitude and a commitment to guest satisfaction.
• Attention to detail to ensure polished touchpoints.
• Flexible schedule, including weekends and occasional holidays.
• Ability to stand or move for extended periods to support spa operations.

Responsibilities

• Warmly welcome guests, guiding them through check-in and setting the spa journey tone.
• Confirm guest information with care and communicate special requests to the right teams.
• Deliver anticipatory service addressing inquiries with grace and professionalism.
• Process payments and verify billing with accuracy, coordinating with accounting.
• Relay messages between guests and departments while maintaining meticulous records.

Skills

service-driven attitude

attention to detail

flexible schedule

standing for long periods

Job description

The Dunlin, Auberge Collection, on Johns Island invites you to join our Spa Reception Team, the warm first touch of guests' journeys. You’ll greet guests, manage check-ins, and coordinate with spa and resort departments to ensure a serene arrival.

This role offers $18 per hour plus tips, weekend availability, and benefits including free parking, education reimbursement, holiday pay, and staff programs. We value gracious service and meticulous attention to detail.