Spa Reception

Auberge Collection; Johns Island (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Education Reimbursement

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Job summary

The Dunlin, Auberge Collection, on Johns Island invites you to join our Spa Reception Team, the warm first touch of guests' journeys. You’ll greet guests, manage check-ins, and coordinate with spa and resort departments to ensure a serene arrival.

This role offers $18 per hour plus tips, weekend availability, and benefits including free parking, education reimbursement, holiday pay, and staff programs. We value gracious service and meticulous attention to detail.

Qualifications

• Enthusiastic, service-driven attitude and a commitment to guest satisfaction.
• Attention to detail to ensure polished touchpoints.
• Flexible schedule, including weekends and occasional holidays.
• Ability to stand or move for extended periods to support spa operations.

Responsibilities

• Warmly welcome guests, guiding them through check-in and setting the spa journey tone.
• Confirm guest information with care and communicate special requests to the right teams.
• Deliver anticipatory service addressing inquiries with grace and professionalism.
• Process payments and verify billing with accuracy, coordinating with accounting.
• Relay messages between guests and departments while maintaining meticulous records.

Skills

service-driven attitude

attention to detail

flexible schedule

standing for long periods

Job description

The Dunlin, Auberge Collection, is a coastal escape in South Carolina’s Sea Islands set within the exclusive waterfront community of Kiawah River. Named after a beautiful local shorebird, this charming getaway is an experience-driven, design-led boutique luxury retreat embodying the eternal Southern summer home. Inviting guests to experience the outdoor bliss of coastal living on 2,000 picturesque acres, the nature-embraced Johns Island resort is just 20 miles from Charleston. Designed by Amanda Lindroth, the property offers 72 cottage-style guest rooms and suites. Adventure beckons with 20 miles of riverfront and scenic nature trails and flora- and fauna-rich marshlands, while two Auberge dining concepts and a destination spa celebrate the rich heritage of South Carolina and the simple wonder of life on the river.

Follow The Dunlin on Instagram and Facebook at @DunlinAuberge

Job Description

Step into the serene world of our Spa as a Spa Reception Team Member, where you’ll become the warm smile and soothing voice that begins each guest’s journey. As the guardian of first impressions, you’ll weave together gracious service, intuitive care, and impeccable attention to detail. Ensuring every guest feels instantly valued, effortlessly guided, and gently welcomed into a haven of relaxation and delight.

• Warmly welcome guests upon arrival, guiding them through a seamless check-in experience that sets the tone for their spa journey
• Confirm guest information with care and precision, thoughtfully communicating special requests or personalized accommodations to the appropriate teams
• Deliver exceptional, anticipatory service by addressing inquiries, concerns, and wishes with grace and professionalism, cultivating an atmosphere of serenity and genuine hospitality
• Process payments and verify billing details with accuracy and discretion, managing financial transactions—including cash handling—with the utmost integrity and coordination with accounting
• Serve as the central hub of communication, elegantly relaying messages between guests and resort departments while maintaining meticulous records of all interactions and requests

Pay $18 / hour + tips

Additional Benefits:

• Free Parking
• Free Team Member Cafeteria
• Education Reimbursement
• Holiday Pay
• Team Member Stay Program
• 50% off F&B + Spa

Qualifications

• Brings an enthusiastic, service-driven attitude and consistently goes the extra mile for guests
• Has a keen eye for detail, ensuring every touchpoint feels polished and intentional
• Embraces a flexible schedule, with availability on weekends and occasional holidays
• Enjoys staying active and can comfortably stand or move for extended periods while supporting spa operations

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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