Spa Concierge & Guest Experience Host

Auberge Collection; Johns Island (SC); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Free Parking

Free Team Member Cafeteria

Education Reimbursement

Holiday Pay

Team Member Stay Program

50% off F&B + Spa

Job summary

Auberge Collection invites you to join our Spa as a Reception / Concierge Host. In this role, you will be the warm smile and soothing voice guiding our guests through an exceptional check-in experience, ensuring every detail resonates with their needs.

You will deliver anticipatory service, verify billing, and relay messages between guests and different teams. An enthusiastic mindset and attention to detail are crucial, along with a flexible schedule that accommodates weekend and holiday availability.

The position offers a competitive pay rate of $18/hour plus tips and numerous benefits, including free parking, holiday pay, and education reimbursement.

Qualifications

• Enthusiastic, service-driven attitude, goes the extra mile for guests.
• Keen eye for detail, ensuring polished and intentional touchpoints.
• Flexible schedule, available on weekends and occasional holidays.
• Can stand or move for extended periods while supporting spa operations.

Responsibilities

• Welcome guests warmly, guiding them through the check-in experience.
• Confirm guest information and communicate special requests accurately.
• Deliver exceptional service by addressing inquiries and concerns.
• Process payments and verify billing details with integrity.
• Relay messages between guests and resort departments.

Skills

Service-driven attitude

Attention to detail

Flexibility

Physical stamina

Job description

Auberge Collection invites you to join our Spa as a Reception / Concierge Host. In this role, you will be the warm smile and soothing voice guiding our guests through an exceptional check-in experience, ensuring every detail resonates with their needs.

You will deliver anticipatory service, verify billing, and relay messages between guests and different teams. An enthusiastic mindset and attention to detail are crucial, along with a flexible schedule that accommodates weekend and holiday availability.

The position offers a competitive pay rate of $18/hour plus tips and numerous benefits, including free parking, holiday pay, and education reimbursement.