Spa Receptionist: Calm Reservations & Guest Experience

Park Hyatt Aviara; Scottsdale (AZ); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Discounted & Complimentary Hotel RoomN

Free employee meals

Free covered parking

Medical Dental and Vision Insurance (F

Retirement savings plan

Excellent training and professional 发展

Tuition/Wellness reimbursement, up to

Employee Stock Purchase plan

Discounts at retailers

Job summary

Hyatt Hotels Corporation in Scottsdale is seeking a Spa Receptionist to welcome guests, schedule treatments, and process payments. The role supports spa reservations and product recommendations to guests, promoting wellness and a tranquil guest experience at our Grand Hyatt Scottsdale Resort.

You will assist with front-desk duties, provide exceptional service, and help maintain a calm, inviting atmosphere for guests and colleagues alike.

Qualifications

• Demonstrates a customer-first mindset in a fast-paced hotel environment.
• Excellent verbal and written communication skills.
• Ability to stand for extended periods.
• Flexible availability including mornings, afternoons, weekends and holidays.
• Opportunities to work around the world with Hyatt Hotels and Resorts.

Responsibilities

• Schedule treatments and manage guest registrations.
• Process payments including room charges, credit cards, and cash for spa services.
• Handle spa reservations and recommendations to guests.
• Promote wellness and ensure a positive guest experience.
• Serve as a welcoming point of contact for guests at the spa.

Skills

Customer service mindset

Verbal and written communication

Stamina for standing

Flexible scheduling

Global mobility opportunity

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

** Starting rate: $16.00 per hour

Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include schedule treatments, guest registration, and processing forms of payments to include room charges, credit cards, and cash. As a Spa Receptionist, you will be responsible for Spa reservations whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to Spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have Spa reception experience in a Spa Resort or Hotel Spa, we would love to hear from you!

Qualifications

Qualifications:

· A true desire to satisfy the needs of others in a fast-paced environment.

· Refined verbal and written communication skills.

· Ability to stand for a long period of time.

· Must have flexible availability including mornings, afternoons, weekends and holidays.

· Opportunities to work around the world with Hyatt Hotels and Resorts

· Discounted & Complimentary Hotel Room Nights

· Enjoy free employee meals in our employee dining hall

· Free covered parking

· Medical Dental and Vision Insurance (Full-time colleagues)

· Retirement savings plan

· Excellent training and professional development

· Tuition/Wellness reimbursement, up to $1,000 a year!

· Employee Stock Purchase plan

· Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values:Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We areexcited thatyou havechosen to express interest in joining Hyatt Hotels and Resorts.We willbe sure to take a look at your application and get back to you within a week of your submission. Thankyou for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

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