Spa Receptionist

Highgate; Riviera Beach (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A premier wellness community in South East Florida is seeking a Spa Receptionist. This energetic individual will guide guests through their spa experience, ensuring high service standards. Responsibilities include answering calls, greeting guests, and maintaining a tidy reception area. Ideal candidates should possess strong communication skills, multitasking abilities, and attention to detail.

Qualifications

• Experience in receptionist, administrative, or HR roles is a plus.
• Must maintain a warm and friendly demeanor.

Responsibilities

• Answer multi-line telephone system and direct calls.
• Greet guests and guide them through their spa experience.
• Maintain reception area and conference room standards.

Skills

Communication

Multitasking

Attention to Detail

Education

High School diploma

Tools

Word

Excel

PowerPoint

Outlook

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Amrit Ocean Resort & Residences...The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.

Overview

The Spa Receptionist requires an energetic, service-oriented individual with an affinity for order and cleanliness. Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating.

Responsibilities

• Answer multi-line telephone system, screen and direct calls in accordance with Highgate Standards.
• Take and relay messages
• Greet persons entering organization
• Direct guests to correct destination
• General administrative and clerical support
• Typing, filing, faxing
• Notify proper personnel of overnight deliveries
• Maintain conference room calendars
• Maintain company extension list
• Tidy and maintain reception area and conference rooms
• Proficient in Word, Excel, PowerPoint and Outlook

Qualifications

• High School diploma
• Receptionist, Administrative, and/or HR experience is a plus
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous manner.
• Must be able to multitask and prioritize.
• Detail oriented.
• Maintain high standards of personal appearance and grooming.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative.
• Perform other duties as requested by management.