Spa Receptionist

Victory Medical & Family Care; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Spa Receptionist to join their team in Austin. This full-time position involves managing front desk operations, providing excellent customer service, and creating a welcoming environment for clients. The ideal candidate will have strong communication skills and a keen eye for detail. With opportunities for advancement and a supportive work culture, this role is perfect for those looking to grow in the medical and wellness field. Enjoy benefits like health insurance, paid time off, and employee discounts while contributing to a family-oriented business that values its staff.

Benefits

Matching 401(k)

Dental insurance

Vision Insurance

Employee discount

Flexible schedule

Health insurance

Health savings account

Paid time off

Qualifications

• 1-2 years of customer service experience, preferably in a spa or retail environment.
• Strong guest service orientation and compelling communication skills.

Responsibilities

• Greet clients and manage front desk operations.
• Schedule appointments and handle client inquiries.
• Maintain a clean and organized reception area.

Skills

Customer Service

Sales Experience

Communication Skills

Multi-tasking

Education

High School Diploma/GED

Job description

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Victory Medical & Family Care provided pay range

This range is provided by Victory Medical & Family Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $18.00/hr

Location: Austin, TX, 78704

Victory Medspa seeking a full time receptionist for our boutique style Medspa in South Austin to oversee the daily operations of our front desk area. This role is crucial in ensuring excellent customer service and efficient management of front desk activities. The ideal candidate will possess strong communication skills and a keen eye for detail. As the first point of contact for our customers, you will play a vital role in creating a welcoming environment. Victory Medical is a family oriented, locally owned business. You can expect to be paid holidays and accrue paid time off. We offer 401k matching, medical, dental and vision benefits. You will also be eligible for discounts on medical and aesthetic services as well as pharmaceutical medications and supplements. Victory Medical almost exclusively promotes from within providing advancement opportunity for driven individuals! The starting pay for this position is $16.50-$17.50/hour plus commission opportunity. Newly graduated aestheticians welcome! We look forward to speaking with you soon!

Job Responsibilities:

• Welcome and greet clients in a friendly and professional manner
• Answer phone calls and schedule appointments
• Check clients in and out for their appointments
• Provide basic information about spa services and products offered
• Maintain a clean and organized reception area
• Handle client inquiries and resolve any issues or complaints
• Assist with local marketing events as needed
• Act as liaison between aesthetic specialists and treatment providers
• Collection and handling payments
• Assist with administrative tasks as needed/assigned
  
  
  

Qualifications:

• High School Diploma/GED
• Successful sales experience preferred
• 1-2 years of customer service experience, preferably in a spa or high-end retail environment
• Ability to multi-task, exercise sound personal judgment, and utilize strong decision making, analytical, and follow-up skills
• Compelling interpersonal and communications skills (verbal and written), strong ability to influence and build rapport
• Strong guest service orientation
• Rapid learning skills with the ability to grasp concepts and protocols
  
  
  

Shift:

• Monday-Friday 9a-5p
  
  
  

Salary:

• $16.50 - $17.50 per hour plus commission opportunity
  
  
  

Benefits:

• Matching 401(k)
• Dental insurance
• Vision Insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
  
  
  

Victory Medical provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Victory Medical complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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