Spa & Pool Experience Lead

Agua Caliente Casinos; Palm Springs (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Agua Caliente Casinos is seeking a Spa/Pool Supervisor to direct the pool, spa and locker facilities teams. You will uphold Forbes 5-star and Ace service standards, greet guests, and support spa and pool operations to ensure a seamless guest experience.

The role requires English proficiency, strong communication, and computer literacy, plus the ability to obtain local health department credentials within specified timeframes. Training and supervision of staff will be key responsibilities.

Qualifications

• 2 years spa customer and operations experience preferred.
• Excellent communication skills and basic computer literacy.
• Ability to obtain Riverside County Health Dept card within 1 week; ABC certificate within 60 days.

Responsibilities

• Greet guests and maintain Forbes 5 star and Ace service standards.
• Assist pool and spa team with duties and station maintenance.
• Maintain inventory and restock during opening/closing.
• Train staff on equipment and safe operation.
• Supervise staff and ensure safety and cleanliness.

Skills

Customer service

Spa operations knowledge

Computer literacy

English proficiency

Team coordination

Education

High School Diploma or GED

Job description

Agua Caliente Casinos is seeking a Spa/Pool Supervisor to direct the pool, spa and locker facilities teams. You will uphold Forbes 5-star and Ace service standards, greet guests, and support spa and pool operations to ensure a seamless guest experience.

The role requires English proficiency, strong communication, and computer literacy, plus the ability to obtain local health department credentials within specified timeframes. Training and supervision of staff will be key responsibilities.