Spa Operations Leader: Guest Experience & Team Growth

Lodging Dynamics; Sedona (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Lodging Dynamics is seeking a Spa Manager in Sedona to lead daily operations, ensure exceptional guest experiences, and maintain wellness facilities to the highest standards. You will oversee a diverse team, manage scheduling, inventory, and budgets while promoting relaxation and retail opportunities.

Applicants should bring spa management and supervisory experience, a strong customer-service mindset, and proficiency with spa software and office tools.

Qualifications

• Minimum two (2) years of related field experience.
• Minimum two (2) years of supervisory experience in related field.
• Massage Therapy Certification and AZ State License.

Responsibilities

• Manage daily spa operations and scheduling; ensure service quality.
• Enforce safety, hygiene, and company policies.
• Hire, train, and supervise spa staff.
• Oversee inventory, equipment, and budget.
• Develop marketing campaigns and drive client acquisition.
• Maintain online presence and promote services.

Skills

Spa management

Leadership

Staff supervision

Budgeting

Revenue optimization

Customer service

Inventory management

Marketing & promotions

Team building

English communication

Education

Technical/Trade school certification

Tools

Spa software systems

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Google Docs

Google Sheets

Google Slides

Job description

Lodging Dynamics is seeking a Spa Manager in Sedona to lead daily operations, ensure exceptional guest experiences, and maintain wellness facilities to the highest standards. You will oversee a diverse team, manage scheduling, inventory, and budgets while promoting relaxation and retail opportunities.

Applicants should bring spa management and supervisory experience, a strong customer-service mindset, and proficiency with spa software and office tools.