Spa Membership Sales & Guest Services Associate

Centre Ave., Pittsburgh, PA; Pittsburgh (Allegheny County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Pittsburgh-East Liberty is seeking a Spa Membership Sales Associate to build and maintain client relationships by delivering exceptional service and supporting the team to ensure a successful day.

You will handle membership sales, answer phones, schedule appointments, and help with promotions while upholding spa cleanliness. We offer flexible shifts, opportunities for advancement, and a friendly, energetic work environment.

Qualifications

• Customer service experience in retail or service industry.
• Strong communication and interpersonal skills.
• Able to work flexible hours including evenings and weekends.
• Sales-oriented with ability to meet membership goals.
• Detail-oriented and organized.
• Team player with ability to work independently.

Responsibilities

• Meet membership sales goals
• Provide excellent customer service to members and guests
• Schedule appointments; answer phones
• Maintain spa cleanliness and assist team
• Communicate promotions and service options

Skills

Customer service

Sales

Communication

Team player

Flexible hours

Phone skills

Promotions

Tools

Zenoti software

Job description

Hand & Stone Massage and Facial Spa in Pittsburgh-East Liberty is seeking a Spa Membership Sales Associate to build and maintain client relationships by delivering exceptional service and supporting the team to ensure a successful day.

You will handle membership sales, answer phones, schedule appointments, and help with promotions while upholding spa cleanliness. We offer flexible shifts, opportunities for advancement, and a friendly, energetic work environment.